Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.moncherry.com.

Information We Collect

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as ‘Device Information.’

We collect Device Information using the following technologies:

  • ‘Cookies’ – Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • ‘Log files’ – These track actions occurring on the Website and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • ‘Web beacons,’ ‘tags,’ and ‘pixels’ – These electronic files record information about how you browse the Website.

Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card details, account information), email address, and phone number. We refer to this information as ‘Order Information.’

‘Personal Information’ collectively refers to both Device Information and Order Information.

How We Use Your Information

We use the Order Information that we collect to:

  • Process and fulfill any orders placed through the Website (including processing payment, arranging for delivery, and providing order confirmations and invoices).
  • Communicate with you regarding your orders.
  • Screen orders for potential risks or fraud.
  • Provide you with product updates, marketing materials, or other information, in line with the preferences you have shared with us.

We use the Device Information that we collect to:

  • Help screen for potential risk and fraud (in particular, your IP address).
  • Improve and optimize our Website experience (e.g., generating analytics on customer interactions with the Website and assessing the success of marketing campaigns).

Sharing Your Information

We share your Personal Information with third parties to help us operate our business, as described above. For example:

We may also share your Personal Information to:

  • Comply with applicable laws and regulations.
  • Respond to legal requests, such as subpoenas or search warrants.
  • Protect our rights and enforce our policies.

Targeted Advertising and Do Not Track

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

Please note that we do not alter our Website’s data collection and use practices when we detect a ‘Do Not Track’ signal from your browser.

Retention of Data

When you place an order through the Website, we maintain your Order Information for our records unless and until you ask us to delete it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, operational needs, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.